VertiCore Ops — support

Need help with the app?

Email office@verticorewalls.com and someone in the office will get back to you on the next business day.

3270 E 17th St #268, Ammon, ID 83406

Common questions

I don't have a login. Logins are created by VertiCore for employees, office staff, authorized dealers, and our concrete supplier. This app has no public sign-up. Email the office and we'll send you an invite link.

I forgot my password. Ask the office for a new invite link — you'll set your own password from it. Nobody at VertiCore can see your old one.

The clock won't take my location. iPhone Settings → Privacy & Security → Location Services → VertiCore → While Using the App. Android: Settings → Apps → VertiCore → Permissions → Location → Allow only while using the app. If the office has turned on Require location for you, the clock won't punch without it — the Today page shows what your phone said and how to fix it, and "I can't get a signal" still records your time (the office reviews that punch). Otherwise the clock works without it and the office just sees the punch has no location.

Something's wrong with my hours. Tell your foreman — hours can be corrected up until the office approves them for payroll.